Did I just say whitefish? You’re darned right I did.
Heard on the radio this morning a great quote from the owner of Russ & Daughters, a 4th generation seller of lox, whitefish, and other spreads:
“We’re dealing with a finicky product,” Federman says. “We’re talking about fish, most of it wild. Every fish is different. Every customer is different. Every employee is different. And the idea is to be able to line up fish and customer and counterman perfectly hundreds of times a day.”
Yup. Talent Management in a nutshell (or net)